Echotitbits – Nigeria News

Tag: Flight delays

  • Ground-handling mishap dents new Air Peace aircraft, sparking delays and calls for accountability

    Ground-handling mishap dents new Air Peace aircraft, sparking delays and calls for accountability

    Photo Credit: The Nation
    2025-12-27 07:01:00

    Reporting by The Nation indicates a ground-handling incident at the Lagos airport damaged a newly inducted Air Peace aircraft, forcing operational disruptions and knock-on delays for passengers.

    The incident involved ground equipment contacting the aircraft while passengers were already boarded, with the airline stressing that modern engine-area repairs can be extremely costly and time-consuming.

    Air Peace’s position is that such disruptions are not only a service failure to customers, but also a financial burden—especially when damage affects sensitive aircraft components and schedules across multiple routes.

    The episode adds to recurring tension in Nigeria’s aviation ecosystem: airlines want stricter accountability for handlers, while regulators face pressure to enforce safety and compensation standards.

    Punch corroborated the development, reporting that a “ground handling vehicle damaged a new Air Peace aircraft,” while Air Peace spokesman Mike Achimugu said, “a ground handler’s conveyor belt hit the aircraft, causing damage.”

    Echotitbits take:
    Expect sharper scrutiny of handler competence, equipment condition, and ramp safety rules at major airports. What to watch next: whether the responsible handler faces penalties, and whether Air Peace pursues claims that set a stronger precedent for industry liability.

    Source: The Nation — December 26, 2025 (https://thenationonlineng.net/ground-handling-equipment-damages-air-peaces-new-aircraft/)
    The Nation December 26, 2025

  • Passenger Wins: NCAA Says Airlines Paid Back Over N1bn in Refunds

    Passenger Wins: NCAA Says Airlines Paid Back Over N1bn in Refunds

    Photo Credit: The Punch
    2025-12-25 09:35:00

    In an interview carried by The Punch, the NCAA says it has pushed airlines to refund passengers more consistently, disclosing over N1 billion paid back as consumer protection enforcement tightened. The regulator framed the outcome as proof that complaint systems and airline accountability are improving.

    The refunds reportedly covered delays, cancellations, and service failures where passengers were entitled to compensation under applicable rules, with the NCAA urging travelers to document complaints and use official channels rather than social-media outrage alone.

    For airlines, the development signals rising enforcement costs for poor reliability, potentially encouraging better schedule discipline, passenger communication, and quicker re-accommodation processes during disruptions.

    In additional reporting, The Guardian quoted the NCAA saying it recorded the “highest volume of refunds in the agency’s history,” while Daily Trust also reported the same outcome, stating domestic airlines “refunded over N1 billion to passengers” within the stated period.

    Echotitbits take: This is a rare win for Nigerian consumers—but sustainability matters. Watch whether NCAA publishes clearer dashboards (refund timelines, penalties, repeat offenders) and whether airlines respond by improving operational reliability rather than just paying refunds after complaints pile up.

    Source: The Punch — December 25, 2025 (https://punchng.com/airlines-refund-over-n1bn-as-ncaa-enforces-compliance/)

    The Punch 2025-12-25